Me, aged 16 working as a Footman at Sandringham House in 1997! The first time my name was called out across a classroom and asked to stay behind, I braced for the usual: another chat about drifting off, not applying myself, letting people down. School had been a long, grey corridor of that. I wasn’t doing particularly […]
When many people think of a butler, they imagine Mr. Carson from Downton Abbey: dignified, discreet, and ever loyal to the great house he serves. While this portrayal captures the spirit of tradition, the reality of the butler profession has transformed dramatically since the Edwardian era. At The Exclusive Butler School, we train butlers to […]
At The Exclusive Butler School, we believe that being a butler is not just about service, it’s about creating harmony. This is one of the hospitality secrets explored in our guide on Hospitality Secrets: How Butlers Create Seamless Guest Experiences, where butlers use their skills to ensure seamless guest experiences. Guests should feel an effortless […]
In the world of hospitality and private service, the little details matter. Guests and principals notice the warmth of a welcome, the shine on the glassware, the timing of a meal, and even how smoothly a team works together. But here’s the truth: none of that “just happens.” It comes from practice, teamwork, and […]