Head Butler Trainer
Mark started his career in the service industry over 25 years ago. His vocation has seen him progress from hotels to serving Royalty, as well as teaching. Mark was the programme leader for a prestigious catering college that supplied Butlers to Royalty and Embassies around the world.
Having worked for many different Royal families throughout his career, Mark is now the Company Butler for Exclusive Household Staff working in the private homes of Ultra High Net Worth Individuals, Royal families and Heads of State, travelling the globe taking on various assignments.
Donna has been working in the services of hospitality for over 20 years, and has gained a tremendous amount of experience varying from restaurants, hotels, luxury cruise ships, VIP private residences, and Royal Palaces.
Donna has been lucky enough to have had the best education from the finest establishments such as Buckingham Palace, where she was able to not only gain experience in a traditional household, but also be one of the first to attain a Diploma in Butlering, and to be recognised internationally by the University of West London.
Donna’s career path has led her to work on some of the finest yachts, international Royal Households, as well as UHNW properties in the UK and the Middle East. She was able to thrive and work alongside families and clients with various lifestyles, needs and cultures.
Donna is one of a very select few who has held positions such as Travelling Lady’s Maid, Head Butler and Head Housekeeper, all at separate times. Donna is not just an all-rounder, she is a Master in all these fields. In this new chapter in her life, Donna would like to pass her collective professional experience to future candidates who are looking to begin or enhance their skills in this prestigious sector.
Robert is an extremely skilled Butler of the highest calibre having worked in private households, including Royalty, exclusive clubs and restaurants in addition to cruise ships and superyachts. Starting his career in the Royal Air Force as a Steward in the Royal Team with responsibility for Royal State visits, Robert has featured in roles on land, air and sea worldwide making him the perfect all-rounder.
Over the past 10 years, Robert held 2 separate positions as Travelling Butler, each working exclusively for a top level European billionaire family. Each role included working and training on-board their 100m plus motor yachts.
More recently, Robert has been working for a traditional Titled family as Head Butler with responsibility for training their team of household staff, ensuring the highest standards are kept within this prestigious estate.
Robert has over 30 years’ service and hospitality experience and will be a real asset to the training team.
Georgina is an incredibly accomplished Housekeeper/Lady’s Maid with a wealth of experience working in all areas of the private household industry. Beginning her illustrious career in 2011 consulting for UHNW individuals on their yachts, some of which extend beyond 100m, Georgina has since transferred her specialist skillset to land-based roles, from exclusive French ski chalets to large private homes. Whilst working as Head Housekeeper in Ireland and internationally on yachts, she had her first taste of training up-and-coming domestic staff – something which she clearly had a knack for!
Georgina has worked as a House Manager on a Private Estate, managing 8 domestic staff and over the past 4 years has been a travelling Lady’s Maid for a high-profile billionaire family. She is more than enthusiastic to pass her decade’s worth of expertise to the next generation in her position as a formal Trainer. With a BA Honours in Fashion, combined as a Qualified Seamstress, including extensive knowledge of fabrics, she also knows exactly how they should be laundered and taken care of.
Lyndon was welcomed to the Exclusive Butler School as a Trainer after a long, distinguished career spanning all areas of the Butler field. Beginning his career working at high-profile events in London, he also had the good fortune to work for the Royal Household serving esteemed guests at State Banquets in both Windsor Castle and Buckingham Palace.
In addition to his experience as an Events Butler for UHNW clients and as a Royal Butler, Lyndon also possesses nearly a decade’s worth experience in the corporate field at one of the most prominent global banks. His most recent position was working for a seasoned politician, not only as a Butler, but also as a cook and chauffeur. All in all, Lyndon, with his burning enthusiasm to teach, is excellently placed to deliver world-class training, with his vast breadth of knowledge a valued asset to the Butler School.
Andrew started his career in the 90’s working for the British Ambassador in Paris where he spent almost 4 years looking after the British Ambassador and his family, as well as hundreds of VIP guests. Andrew then returned to the UK to work as a Butler to the American Deputy Minister in London, running his private home for over 2 years. In the subsequent 15 years or so he has worked for Brocket Hall, Ashridge Management College, BMW and a private household in Hertfordshire, as well as looking after VIP’s as Butler at major sporting and private events across the UK.
Andrew joins our team of highly experienced Butler Trainers at the Exclusive Butler School.
The founder of Exclusive Butler School, John Pettman, started his career at Buckingham Palace followed by the British Embassy in Paris. John has worked at many prestigious households and has managed multiple properties and staff worldwide for high profile families.
John also set up Exclusive Household Staff, which is an established domestic staff agency providing staff worldwide and is recognised as the global market leader.
Household Admin Trainer
Zoe places Private House PAs and Housekeepers worldwide in her role as Consultant at Exclusive Household Staff, and having been a Private House PA for a high profile individual for many years herself, Zoe will be able to use her knowledge to show the Butler trainees how to work closely with Private PAs, Household Accountants and the Principals themselves, ensuring that all paperwork and back of house is of the highest level to compliment front of house.
Household Admin Trainer
Clare works as Personal Assistant to the Exclusive Household Staff team. Clare’s experience comes from working as a Personal Assistant to the CEO of a global blue chip company for more than 11 years where she managed the HR records for over 150 staff including holidays, sickness and employment contracts. Clare will be able to show the Butler trainees how to manage staff rotas, holidays and other HR admin essential in the role of a modern day Butler.