Head Butler Trainer
Mark started his career in the service industry over 25 years ago. His vocation has seen him progress from hotels to serving Royalty, as well as teaching. Mark was the programme leader for a prestigious catering college that supplied Butlers to Royalty and Embassies around the world.
Having worked for many different Royal families throughout his career, Mark is now the Company Butler for Exclusive Household Staff working in the private homes of Ultra High Net Worth Individuals, Royal families and Heads of State, travelling the globe taking on various assignments.
Katy brings nine years of private household experience as a Butler and Luxury Property Manager.
Katy started her career as a Chalet Manager working for an UHNW family in their luxury mountain lodges in France and Switzerland. Upon leaving the allure of the Alps, Katy assumed the role of Butler and Assistant House Manager for a UHNW Russian businessman, based in an elegant and historic property in Belgravia, London. Katy travelled extensively with this principal, dividing duties between multiple properties including a country estate in Montenegro and on board his two super yachts.
Katy spent the most recent part of her career in the role of Butler based within an exceptionally prestigious Georgian revival mansion. With a full team of over seventy staff, this property runs similar to that of a palace, enabling Katy to apply traditional Butler skills of the highest standard.
Katy joins Exclusive Butler School/MSA as a full-time, permanent Butler Trainer. Katy also works as the back-up Company Butler for Exclusive Household Staff.
Michael brings in excess of 20 years of Private Family experience as a Butler; inspired by his great Grandfather who was a Butler in Ireland. Michael began his career as a Footman to the British Ambassador at his official residence in Paris. Rising to Senior Footman and acting Butler when required this is where he gained invaluable experience under the training of the Embassy’s Head Butler.
On leaving Paris Michael worked in an Historic Chateau in Switzerland and then for an UHNW family in their Large Formal property in London. During his time with both families he travelled between multiple worldwide properties organising staff and large events, entertaining British and Foreign Royals and celebrities. This was Michael’s last private house position, which he held for 12 years, before joining Exclusive Household Staff/Exclusive Butler School.
Michael’s passion as a Butler is still with him today and he is delighted to be able to pass on his knowledge and experiences to our student Butlers!
As Senior Consultant at Exclusive Household Staff, Michael places Butlers in full-time positions so knows exactly what it takes to be the best Private House Butler.
Andrew started his career in the 90’s working for the British Ambassador in Paris where he spent almost 4 years looking after the British Ambassador and his family, as well as hundreds of VIP guests. Andrew then returned to the UK to work as a Butler to the American Deputy Minister in London, running his private home for over 2 years. In the subsequent 15 years or so he has worked for Brocket Hall, Ashridge Management College, BMW and a private household in Hertfordshire, as well as looking after VIP’s as Butler at major sporting and private events across the UK.
Andrew joins our team of highly experienced Butler Trainers at the Exclusive Butler School.
The founder of Exclusive Butler School, John Pettman, started his career at Buckingham Palace followed by the British Embassy in Paris. John has worked at many prestigious households and has managed multiple properties and staff worldwide for high profile families.
John also set up Exclusive Household Staff, which is an established domestic staff agency providing staff worldwide and is recognised as the global market leader.
Household Admin Trainer
Zoe places Private House PAs and Housekeepers worldwide in her role as Consultant at Exclusive Household Staff, and having been a Private House PA for a high profile individual for many years herself, Zoe will be able to use her knowledge to show the Butler trainees how to work closely with Private PAs, Household Accountants and the Principals themselves, ensuring that all paperwork and back of house is of the highest level to compliment front of house.
Household Admin Trainer
Clare works as Personal Assistant to the Exclusive Household Staff team. Clare’s experience comes from working as a Personal Assistant to the CEO of a global blue chip company for more than 11 years where she managed the HR records for over 150 staff including holidays, sickness and employment contracts. Clare will be able to show the Butler trainees how to manage staff rotas, holidays and other HR admin essential in the role of a modern day Butler.